Frequently Asked Questions
Guy Edward Family Jewelers Located in Warrington, Bucks County, PA
Can I try it on?
If you are local to Bucks County, Warrington, PA please come visit our shop and try on the item you’ve been coveting! You can find our business hours and location here.
Are your items new or preowned?
We have large selections of both! We are estate jewelry experts and have a fabulous inventory of unique antique, vintage, and estate jewelry, including engagement rings and wedding bands. We also make our own jewelry, have a large selection of ready-to-propose engagement rings (and wedding bands), offer full service custom jewelry design, and offer fashion jewelry at all price points. And since we have a jeweler on site, he occasionally designs and creates his own pieces, often turning what's "old" into something new again and completely one-of-a-kind.
Do you sell bullion?
We sell gold, silver, platinum, and palladium bullion. We sell bars, rounds, and coins, including fractional (like 1 gram or 1/10oz coins). We have junk silver (90% silver US coins) as well as foreign coin silver.
Cash For Gold
Are you a pawn shop?
We buy outright, which means we buy your items and hand you cash. We do not pawn. We are licensed precious metals dealers and offer top cash payouts for gold, platinum, silver, diamonds, fine jewelry, watches, coins, and precious metals.
Do you buy gold?
We pay cash for gold, platinum, silver, diamonds, and gemstones. We buy precious metals and stones in all forms: scrap, jewelry, coins, bullion, watches, set or loose, etc.
Can I sell you my diamond for an upgrade?
We are strong buyers of diamonds of all shapes, sizes, and qualities and generally can offer more towards a trade or upgrade. We pay a premium for larger carat sizes (+1CT).
Do I need an appointment to sell you my items?
Generally, no. There are three buyers on staff and we’re pretty quick in our process, even if you have a lot of items (like with an estate). For luxury watches or large coin collections you may want to call first to ensure the owner, Guy, is in and available. You can reach us at 215-674-5910. You do not need to sort or clean your items beforehand- In fact, please never clean a coin as cleaning can significantly reduce a rare coin's value.
Shipping, Layaway, Returns & Exchanges
Can I get free shipping?
Yes! All jewelry and watches ship free, always!
Do you offer layaway?
Absolutely! We offer two year layaway for jewelry, and one year for watches and coins. We do not charge interest or fees, however please note there are no refunds on layaway payments.
What is your return policy?
We have a 14 day no questions asked return or exchange policy. No refunds on custom designs, altered items, or layaways. Read the full policy here.
Jeweler & Personalization Services
How much will it cost to resize my ring?
The price to resize a ring depends on the metal type & purity, as well as the style and condition of the ring. Generally, plus or minus one size starts at $65. If you are interested in our resizing services for a ring you are planning to purchase on our website, please contact us before placing your order so we can confirm feasibility and price. Please note altered items, including re-sized rings, are considered final sale.
How long will the jeweler take to repair or resize my item?
We have a workshop and jeweler on site. Our jewelry repair services typically have a 7-10 business day turnaround. Custom designs, made-to-order items, and complex repairs or restorations can take anywhere from 2-6 weeks or more.
I've heard of getting rings "re-dipped". Do you offer rhodium plating?
We do offer rhodium plating, often referred to as "re-dipping." Rhodium is a precious, silver-white metal, with a high reflectivity for light. Almost all white gold is rhodium plated. Having your white gold items polished and rhodium plated will make them look brand new again. Really brand new, you will be amazed! Not wearing yellow or rose gold jewelry any longer? We can also rhodium plate them to turn them white and make them feel like a brand new piece!
Do you offer engraving?
Yes! We can personalize most rings, watches, pendants, and bracelets. In some cases, we can engrave your handwritten message! If you are interested in our engraving services for an item you are planning to purchase on our website, please contact us before placing your order so we can confirm feasibility and price. Please note that engraved pieces are not eligible for refund, return or exchange.
Do you change watch batteries and adjust watch bands?
Yes! We offer while-you-wait watch battery changes. We also do on the spot watch band adjustment and have many bands and bracelets in stock should you need a replacement.
How much does it cost to just have my jewelry cleaned?
We offer complimentary cleaning and inspection of your jewelry, including items not purchased from us. You are welcome to come have your jewelry cleaned any day, any time, as often as needed! We do recommend professional cleaning and inspection of your diamond and gemstone jewelry at least once every six months. We sell a fantastic jewelry cleaner for you to use at-home in-between professional cleanings. For gold jewelry please click here. For silver jewelry, please click here.